Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we ("Medika Web") collect, use, and protect personal information when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you give us: contact form submissions include your name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
We do not use advertising or analytics cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the site.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or steps prior to entering a contract.
- Legitimate interests: site operation, security, and responding to enquiries.
- Legal obligation: where required by law.
4. Who we share data with
We use trusted processors who act on our instructions:
- Cloudflare: hosting, CDN, and security.
- Resend: delivery of contact-form emails.
- Google LLC: web font delivery.
- Cal.com: appointment scheduling.
We do not sell or share your data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU/US with appropriate safeguards.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: you have rights to access, rectify, erase, restrict, object, and port data. You may lodge a complaint with your local authority.
8. Your rights (California — CCPA/CPRA)
California residents: you may request deletion, correction, or opt out of "sale" or "sharing." We do not sell or share data and will not discriminate for exercising these rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legal timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com